Consumer Rights

Consumer Rights in Norway

Norway has some of the strongest consumer protections in Europe. Here's what you need to know.

Purchases & Complaints

You have 5 years to complain about defective products. The seller has the burden of proof for the first 2 years (Consumer Purchase Act § 27, § 18).

  • Right to repair, replacement, or refund
  • 2-year reversed burden of proof
  • 5-year complaint period for durable goods

Rental & Housing

Tenants have strong protections under Norwegian law. Landlords cannot evict without valid legal grounds (Tenancy Act § 9-5).

  • 3-month notice period (minimum)
  • Deposit must be in a separate bank account
  • Landlord cannot raise rent freely

Online Shopping & Returns

You have 14 days to return items bought online – no reason needed (Right of Withdrawal Act § 20).

  • 14-day cooling-off period
  • Seller must clearly inform about return rights
  • Full refund within 14 days of return

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⚠️ This is general information based on Norwegian law – not legal advice. Contact the Consumer Council (Forbrukerrådet) or a lawyer for your specific case.